Who We Are
We are Luca Medical Services, LLC. We care about you and your privacy so we have designed this privacy policy to inform our users the way we collect any kind of information from them and how we use that information. This policy applies to our data collection practices on this website, and any other websites connected to Luca Medical Services LLC. It also applies to any information gathered offline, or in person.
Our websites addresses are http://catrinalucamd.com and http://lucamedicaservices.com (the “Websites”).
Acceptance of Terms
By using any of our Websites, you agree to the terms of this Privacy Policy and accompanying Terms & Conditions. By providing us information online, you are also agreeing to the terms of this Privacy Policy.
We may collect information such as your name, email address, date of birth, or your postal address when contacting us regarding your initial queries, or ordering our products. We advise you to please carefully go through the document to understand our privacy policy, and to also refer to our Terms & Conditions. Moreover, we may change or adjust this document from time to time, please make sure to visit this page regularly to stay up to date.
Your personal details will never be shared to the third-party advertisers.
General Data Protection Regulation
If you are in the European Union (EU), you have specific rights under the General Data Protection Regulation. If you choose to provide us with information, you may ask us at any time to delete the information, with which we will comply in a reasonably timely manner if we have not independently chosen to delete the same information prior to your request. In either case, you will be advised accordingly. You may request a copy of any computer file compiling your information, to the extent we have collected it, and such file will be provided to you in a commercially reasonable period, if it has not been previously deleted, as noted above. You may ask us not to process your data, or to share it with any entities that would do so. Please note, however, that there is no known sharing of any data by our company with third parties, and outside of the unlikely possibility of subpoena, other court order, or legally compliant government investigation, no desire to do so. If you have consented to the processing of your personal data, you may withdraw that consent at any time – though please note that processing that had occurred prior to such withdrawal would remain legal in retrospect. The information that is asked from you is intended only to fulfill the requirements to form a contract, and no additional information gathering or processing will be required than must be for that purpose. If you believe that our company has failed to adhere to your rights under the GDPR, you are entitled to file a complaint with the relevant supervisory authority. Our company does not, to the extent that the term can be reasonably understood, engage in large-scale data collection or processing, and so does not have an appointed specialist Data Protection Officer or employ any representative physically located in the EU and designated as the point of contact for the EU government on these matters.
What Personal Information We Collect, And Why We Collect It
To fulfill the nature of our work, we may collect the following data from you:
Personal Information.
When you sign up to receive any of our communications, purchase any product (digital or otherwise) or complete any other online form (such as a contact form), you will need to supply some of or all the following information:
- First name
- Last name
- Email address
- Postal address
- Phone numbers
- Birth date
We do not collect any of this personal information from visitors to our website unless they provide such information voluntarily, such as signing up to receive further information or to join our mailing list(s).
All information we collect under this section is classed as “Personal Information”.
Order Information.
When you purchase anything from this website (or any of my other websites), you are required to provide certain information related to the sale of goods. In addition to the Personal Information outlined above, this may also include a PayPal email address, debit or credit card number, expiration date, billing address, activation codes, and other such information required to complete the sale.
Please note that we do use third party payment vendors to complete the sale for many of our products, so the information provided by you will also be collected and processed by these companies under their own privacy policies and terms of use.
This information is classed as “Order Information”.
Comments.
When visitors leave comments on the site, we collect the data shown in the comments form and the visitor’s IP address and browser user agent string to help spam detection. Visitor comments may be checked through an automated spam detection service.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Log Files.
When you visit our website, the information from your website is automatically gathered by our servers from your browser. Information from your activity on this or other websites we own, including but not limited to IP addresses (which may be traceable to a specific computer or device), browser type and language, referring and exiting URLs, date and time, amount of time spent on specific pages, what sections of the websites you visit, type of platform and the number of clicks, and other information about your device (including the type of device, network type, carrier and country location, and other similar data).
By doing this we analyze trends and brands, prevent fraud, gather demographic info and much more. We do not share the log files and they are safe.
Cookies.
When you are visiting our Websites or using our Services we use “cookies” to track some information. Cookies are small files that are places on your computer. They allow us to keep track of the number of visitors and to recognize the repeat visitors from the new ones. Furthermore, cookies allow us to save user preferences and in the same time to keep the track of the current user trends. For us, cookies are important and if your browser rejects all cookies you will not have a proper use of the website. Any User that rejects the use of cookies assumes all the responsibilities for any possible loss. The cookies are not linked to any Personally Identifiable Information (“PII”).
What Types of Cookies do our Websites Use? We use first person, second person, session, flash and persistent cookies. When delivering special content such as video clips or animation, we may use Adobe Flash Player. These cookies, also known as local shared objects, are used to improve your browsing experience by remembering your preferences and settings. These cookies are managed by an interface different from your web browser and are stored on your device. You cannot manage flash cookies through your web browser the same way as other cookies. The time a cookie stays on your browsing device depends on if it is a “session” or “persistent” cookie. Persistent cookies are stored until they are deleted or expire. Session cookies are stored until you stop browsing.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Web Beacons.
“Web beacons” are often used together with cookies to personalize the website for our users. They are also used to collect a small amount of information about our visitors. Web beacons, that are also called “clear gifs” or “pixel tags” are small graphic images that are transparent. Also, the use of Web beacons is sometimes through email in order of understanding the behavior of our Users. Web beacons are not linked to any PII.
Embedded Content from Other Websites.
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics.
We use third-party analytics services (such as Google Analytics) to evaluate your use of the Websites, compile reports on activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to the Websites and mobile and Internet usage. These third parties use cookies and other technologies to help analyze and provide me the data.
By accessing and using the Websites, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy.
For more information on Google Analytics, including how to opt out from certain data collection, please visit https://www.google.com/analytics. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Websites.
Mobile Analytics.
For better understanding of the functions of our mobile software we use mobile analytics. Mobile Analytics might keep track of some information. These include how often you use the application, all the events that happen within the using of the application, the amount of usage, data about the performance of the application and where was it downloaded from. We don’t link any info that we store through mobile analytics software to any PII.
Other Information.
In addition to the information above, we may collect additional information with could include additional information about yourself that you voluntarily provide (eg via a survey).
In short, we collect information from you to:
- Provide complete access to our website
- Register you as an authorized user on our website
- Inform you about all the latest products, deals and other information relevant to you. All information will be delivered by e-mail.
- Track your activity on our site. We may use this information to conduct our market research that will help us to deliver a customized service to our users. Our tracking activities do not have any impact on your surfing experience on our website and these activities are completely safe.
- Stop users from posting content that is inappropriate, offensive or objectionable.
You can choose not to provide certain information, but in so choosing you may not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future experiences for you, improving our operations, and communicating with you.
You can visit our websites, read materials, and browse the website’s contents without giving us any personally identifiable information. To provide you with the most efficient and enhanced personalized service and attention, we collect certain information automatically.
Who We Share Your Information With
We use your Personal Information, Order Information, Other Information (and any other types of information as specified above) to provide our services, fulfill orders and purchases, conduct promotional campaigns, maintain our websites and services to you, ask for your feedback, and inform you of any products or services we can offer you.
We may also use/share the Information in one of the following ways:
Disclosure By Law.
With this you agree that we can reveal any information you provide if it is required by law, or the third-party request. Also, if we believe that the revealing is in consideration to (1) according to law, any possible orders or requests from the law enforcement or any process that is legal; (2) the protection or defending of any third party’s or Luca Medical Services LLC’s property or rights; or (3) in case of protecting anyone’s safety, when any kind if violence is used against anyone including you.
Disclosure to Protect Abuse Victims. We have the right, but hold no obligation, to disclose any information or content that you submitted to the Services if in our opinion, we have suspicions that such information in any case violates a third party in any form of abuse. Abuse includes the following: elder and child abuse, spousal abuse, any form of neglect or domestic violence. This information shall be revealed to authorities that are suitable with dealing with such problems. These authorities may include without limitation agencies for child protection, law enforcement agencies or even court officials. You agree and understand that we can make this kind of disclosure.
Disclosure to Trusted Third Parties By Us. If we share your non-PII with any third party, be sure that your identity will not be revealed. Sometimes we may share your non-PII with your PII with service providers that may work with us. This is done to so they can perform functions instead of us. For example, a customer care agent may need access to your information but only to perform services for you. These service providers will treat your information as private and confidential. All companies working for and with us must comply with our privacy policies, and are not permitted to sell your information to third parties or to use it except as authorized by us and you, or as permitted or required by law.
Disclosure to Trusted Third Parties at Your Request. We may provide you with promotions, advertisements, sweepstakes and third party offers when you purchase a subscription or while you are visiting our site. You can choose to accept any such offer and then you have two options. You can choose to give the information regarding the offer you accepted directly to the third party or, we will provide your information and your billing information to the third-party user by pre-populating the registration forms of the offer. Keep in mind that your information will only be revealed if you accept the offer, once this is done you cannot quit the offer. If you wish to know how your information is being used go to the third-party provider’s own privacy policy, it is on the offer pages. These offers may, if chosen, be presented on any Luca Medical Services, LLC website pages. Your information will be directly submitted to the third party. With this, you understand and agree that we shall not be held responsible or liable for any possible loss or violation of your information during your sharing information with the third party.
Information Transferred As a Result of Sale of Business. While developing our business there might come to the buying or selling of assets and, your PII may be found as the transferred assets. In any case, if we are required to provide your PII as one of the assets, it will be transferred to the company that required it. If this happens, you shall be timely notified to any material changes regarding your PII.
Basis of Sharing
Please remember that any information you provide us is given by you on a voluntary basis. Any information you share publicly while on one of our websites may be seen by others (such as in chat rooms, webinars or comment or chat area) please bear this in mind when sharing.
Luca Medical Services, LLC is not responsible for any unauthorized third-party use of such information.
How Long We Retain Your Information
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our websites (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Information
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How We Protect Your Information
We take all commercially reasonable steps to protect your Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Please bear in mind, despite this, information can easily fall into the wrong hands. We cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted to and from us over the Internet. Email sent to or from our Websites may not be secure, and we would encourage you to take care in deciding which information you send to us via email.
Security measures are used to protect misuse, loss or changing of the information or content that is in our database. These technologies are the use of Secure Socket Layer (SSL) and Strong Encryption. These technologies are used during your credit card transactions and the administrative accessing of our site. There are also other propriety measures that are applied. We will do our best to provide the best transmission between our servers and your computer. However, since all information is transmitted throughout the Internet we can’t guarantee a 100% secure transmission. We are not responsible for any misuse or disclosure.
If not using SSL, we incorporate standard industry practices internally and with our service providers, which we believe suits the degree of sensitivity of the information involved to maintain the security of your personal information and to avoid its disclosure except as described in this Privacy Policy.
Although we have implemented systems and procedures to secure the data maintained by us, security during Internet transmissions can never be assured. Our policy is to limit access to personal data to those employees or agents with a specific need to access or retrieve this information. We store data on multiple service systems, in controlled environments. To maintain security, we conduct internal reviews of our security measures on a regular basis.
Contact Terms
Telephone.
We may contact you personally if we feel there’s some issue regarding your membership or even answer your queries. We may even call you to get some feedback about the products we offer. We may also call you to get your permission to post your success story on our website.
Email.
We reserve the rights to send emails to those who signed up on our website or posted any query. We will never spam you. If you are interested in not receiving any email from us, you can always unsubscribe us. All the emails are sent by our company and we don’t share your personal details with third party sites. You may unsubscribe to any of our online e-mail updates by following the unsubscribe instructions in the body of any e-mail message. We will take commercially reasonable steps to implement your opt-out requests promptly; but you may still receive promotional information from us for up to 21 days.
Additional Information
Conditions of Use, Notices, and Revisions.
If you choose to visit our Website, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms & Conditions, including limitations on damages, resolution of disputes, and application of the law of the State of Florida. If you have any concern about privacy at our Website, please contact us with a thorough description of that concern, and we will address it to the best of our ability. As our business changes, our Privacy Policy and Terms & Conditions may change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.
Use by Children.
We are committed to protecting the safety and privacy of children who visit our Website. We do not knowingly collect personal information online from children under 13 and have adopted techniques to ensure compliance with this Privacy Policy and the Children’s Online Privacy Protection Act of 1998 (“COPPA”). COPPA and its accompanying regulations under United States federal law protect the privacy of children using the Internet. Our Website includes content that may be unsuitable or confusing for children under 13 who are not monitored in the receipt and processing of such content by an adult. We encourage all parents to talk to their children about online safety and to monitor their children’s use of the Internet.
Visitors From Outside of the United States.
Our websites and the servers that make these websites available worldwide are located in the United States. The Internet laws in the United States govern all matters relating to these websites. Any information you provide in subscribing to our websites or registering or ordering at our websites will be transferred to the United States. By visiting our websites and submitting information, you authorize this transfer, processing and use.
Your Rights
You have the full rights to update/modify your personal information attached to your account.
You hold the right to inform us not to use your information for any of our advertising or marketing purposes.
To do so, you can send us an email at: info@catrinalucamd.com.
Termination
We reserve the right to terminate or cancel your account we notice any inappropriate behavior or breach to our terms or privacy policy.
Changes to Our Privacy Policy
We reserve the right to modify or adjust this privacy policy without prior notice. Should any of these changes generate an error or discrepancy, you, as the user, agree that the websites and their company shall not be held liable for any damages caused by said issue. We recommend that you check the Privacy Policy when you visit our Websites to be sure that you are aware of and understand our current policy. If we make material changes to this policy, or in how we use or collect your personally identifiable information, we will prominently post such changes prior to implementing the change. We will not make any retroactive material changes in how we handle previously collected personal information unless you allow us to do so, or unless we are legally required to do so, and in such a case we will e-mail registered website visitors information on material changes to this Privacy Policy.
Questions or Queries
Any questions about this Privacy Policy, please contact us via email at info@catrinalucamd.com.